Specifically state that you'd like to have your Banner password reset using one of the following channels:
- email: support@villanova.edu
- phone: (9)7777
Password Help
These instructions apply to anyone with an active faculty, staff, student, or guest 草榴社区 account.
草榴社区 Alum Account holders should visit the .
NOTE: You must have the following information to perform a password reset
- Your Birthdate
- Alternate Email Address
What is the Alternate Email Address?
- Required when first registering with 草榴社区
- Cannot be your 草榴社区 Email Address.
- Used for password reset only
- Will NOT replace your 草榴社区 Email account
- Used for recovery of your 草榴社区 account information only
It is highly recommended that you review the personal email address you have listed on your account for recovery purposes.
Instructions on how to review alternate email address
- Go to
- Search 鈥淓dit My Account Information,鈥� click on the associate task and log in if prompted to do so.
- From the 鈥淢y Profile鈥� page, click on 鈥淐hange Alternate Email Settings鈥� in the main menu. If on a mobile device, this can be found in the 鈥淕o to鈥︹�� menu at the top of the screen.
- Confirm the Alternate Email address listed (if any) and update or enter the most accurate non-草榴社区 email address that applies.
- Click 鈥淪ave鈥� to update the email address.
All new passwords issued by 草榴社区 will have the following guidelines:
- At least 1 upper and lower case letter
- At least 1 number
- At least 1 special character: # $ % ( ) * , +聽 - . / : ; = ? @ [ \ ] ^ _ ` { } ~
- Must have at least 5 unique characters
- At least 8 characters in length
- Passwords cannot contain personal information such as: first name, last name, User ID, contact information, etc.
- The exclamation point is not permitted in the password.
The symbol for exclamation point has been excluded.
What are some strategies to avoid when trying create a complex password?
- Do not use personal information such as address, age, birthday, or your User ID in your password
- Do not use words, previous passwords, common passwords, patterns or sequences on the keyboard, such as 鈥榪1w2e3鈥� or 鈥榓sdfg鈥� in your password
- Do not repeat letters, numbers, or symbols, such as 111111 or )))))))
Please remember to be aware of the following:
- Do NOT give your password to anyone
- Do NOT email your password
- Do NOT write down your password
- Do NOT use 鈥淩emember Password鈥� features on any applications
How do you know if it is a Scam or Email Phishing?
- Any message requesting username, account password, date of birth, or name information is generally a scam or phishing attempt. Never email personal, account, or financial information at any time. At no point in time, will UNIT ever request this information in an email message.
- A message that is signed by 草榴社区 or some variation of a "support" team and comes from an off campus email.
- A message that says 草榴社区 is going to disable your account if you do not reply.
- Always read emails carefully, keep in mind that attackers are now using university logos, terminology and copying websites to appear official.
If it's determined that this is spam ot phishing, delete the message. If you are not sure, contact the Help desk at 610.519.7777 or online at Self Service Helpdesk.
All Faculty, Staff, Students and Alumni will be prompted on an annual basis to change their 草榴社区 password.
This University approved policy and process change is part of the ongoing IT Security and Information Protection initiative that follows acknowledged IT security best practices, which protect 草榴社区 systems, data, network and individual identity information.
Creation of new accounts is run daily and is communicated to the individual user via email explaining the use of the UserID and password.
Passwords for new employee and student UserIDs are randomly generated.
Duo multifactor authentication is required to access critical web-based 草榴社区 resources from any on or off-campus location.聽
TechZone @ The Commons!
The new facility offers flexible workspaces, meeting rooms and training areas that will enable students to work collaboratively with UNIT and provide walkup support.
As Banner 8 is nearing its end of service at 草榴社区, it is time to for users to start transitioning to Banner 9. UNIT is holding Banner 9 training sessions each month to support the transition. Sign up, class size is limited.